The Toast Mobile Account Deletion

How to Request Account Deletion 

You can request the deletion of your account and associated personal data at any time through either of the following methods:
  • In-App: Open The Toast app, go to Profile > Delete Account, and submit your deletion request.
  • Web / Email: If you no longer have access to the app, you can submit a request directly by emailing our team at concierge@thetoast.io with the subject line “Account Deletion Request”.

Processing Time & Review

Account deletion requests are reviewed by an administrator to verify account ownership and are typically processed within 10 days. Once processed, your user account will be permanently deactivated and your personal data deleted.

Data That Will Be Deleted 

Upon approval of your deletion request, the following data will be permanently removed from our systems:
  • Personal profile information (Name, Email, Phone Number, Profile Photo)
  • Account login credentials and authentication tokens
  • Saved app preferences and activity history

Data Retention & Exceptions

  • Event Media: Photos and videos voluntarily submitted, uploaded, or shared through The Toast Mobile app are considered event content and may be retained for event Hosts and used for marketing, promotional content, or video keepsakes. These materials are retained post-deletion to preserve the event experience for the host and other guests.
  • Legally Required Data: Certain transactional or log data may be retained for a limited period as required by law, security enforcement, or financial record-keeping.

Contact Us 

If you have questions regarding your data privacy or want to follow up on an existing deletion request, please reach out to us at concierge@thetoast.io.